PRIVACY POLICY

MacWet Ltd (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or purchase our products. We comply with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (if applicable), and other relevant privacy laws.

1. WHO WE ARE

MacWet Ltd is a company registered in the United Kingdom. Our registered office is:
MacWet Ltd
c/o Davenport House
Great Moor Road
Pattingham
Staffs
WV6 7AU

2. PERSONAL DATA WE COLLECT

We may collect and process the following data about you:

  • Identity and Contact Information: name, email address, phone number, billing/shipping address
  • Order and Transaction Data: products purchased, payment method, order history
  • Technical Data: IP address, browser type, device identifiers, time zone settings
  • Usage Data: how you interact with our website
  • Marketing Preferences: communication preferences and responses to marketing

3. HOW WE USE YOUR DATA

We use your personal data for the following purposes:

  • To process and fulfil your orders
  • To communicate with you regarding your purchases
  • To respond to enquiries and provide customer support
  • To improve our website and user experience
  • To send marketing communications (only with your consent or as permitted by law)
  • To comply with legal obligations

4. LEGAL BASIS FOR PROCESSING

We rely on the following legal grounds:

  • Contractual necessity: to fulfil our contract with you (e.g., fulfilling an order)
  • Consent: where required for marketing or cookies
  • Legal obligations: to comply with tax, accounting, and regulatory requirements
  • Legitimate interests: to improve our services, prevent fraud, and manage our business (only where this does not override your rights)

5. SHARING YOUR INFORMATION

We may share your information with:

  • Payment providers (e.g., PayPal, WorldPay, TakePayments and others we may appoint from time to time)
  • Delivery partners (e.g., Royal Mail, DHL)
  • IT and system administration providers
  • Legal, regulatory, and law enforcement authorities if required

We never sell your personal data.

6. INTERNATIONAL TRANSFERS

Where we transfer your data outside the UK or EEA (e.g., to service providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

7. DATA RETENTION

We retain your data only as long as necessary:

  • For orders: 6 years (for tax and legal obligations)
  • For marketing: until you unsubscribe or withdraw consent
  • For technical and usage data: up to 2 years

8. YOUR RIGHTS

Under UK and EU data protection laws, you have rights to:

  • Access your personal data
  • Correct inaccuracies
  • Erase your data (in some cases)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, contact us at info@macwet.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or the relevant EU supervisory authority.

9. COOKIES

We use cookies and similar technologies to enhance your experience. See our separate Cookie Policy for full details.

10. UPDATES TO THIS POLICY

We may update this policy occasionally. Any significant changes will be communicated via our website. Please check back regularly for updates.

CONTACT US

For questions about this Privacy Policy, contact:
MacWet Ltd
Email: info@macwet.com

Last updated: December 2025